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Operations Programme Manager, Regulatory, Compliance

Carrington Recruitment Solutions
Closing date
26 Jun 2022

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Technology & New Media
Contract Type
Full Time
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Operations Programme Manager, Professional Services, LLP firms, Digital Business Change, Business Outcomes

Operations Programme Manager required to work for a large Professional Services business based in Central London. However, due to Covid-19, a large proportion of this will be remote with the responsibility of travelling to the office from time to time.

We need a seasoned, experienced 'been there, done that' Programme Manager. Where this firm has had the most success in recruiting people in the past is recruiting people from Partnership LLP firms like Law Firms or Accountancy...but they have also had some success in recruiting people from Asset Management companies too, due to the heavy regulatory piece that would work within that sector.

The Operations PMO was created last year within this company and is responsible for maximising the company's change investment; helping deliver Change in the most effective and efficient way; track, record and report on expectation, help build change delivery capability across the firm; and bring in teams to help the firm deliver. Their motto is to "Do Less, Better - helping the company deliver the right change initiatives, the right way, faster"

As there is now clarity on key programmes ahead, they are looking for an experienced Programme Manager to develop the content of the programmes aligned to their strategic priorities.

We DON'T want an IT Programme Manager but we do want someone with a blend of Operations and IT within Programme Management. Historical skills of managing a large portfolio of projects and programmes, spinning lots of plates and proven battle scars where you have faced off to difficult stakeholders would certainly be welcomed! Also, we want ultimate pragmatism! You will also need to 'storyboard' your experience both in your CV and at potential interview. The key interest will be 'business outcomes'. "What impact did the programme (that you were in charge of) have on the overall business.

Read on for more details...

Key Responsibilities:

* Plan and Design 'outcome focused' programmes from disparate content and stakeholders that enables key projects to be initiated and actively managed

* Working with key stakeholders to understand inflight and emerging changes

* The day to day management of key programmes being the 'voice of the business' into them

* Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely corrective action

* Deliver key activities

* Enabling programme Sponsors to focus on setting direction, providing SME input, building advocacy and removing blockers

* Operating within and assist in maturing the Change Minimum Standards

* Understanding the inflight and upcoming changes in key business area(s)

* Day to day management of the programme(s)

* Being the voice of business into the programme(s)

* Plan and design 'outcome focused' programmes, monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely corrective action

* Define the programme's governance framework (including 'hooking' into portfolio governance)

* Seek Innovative solutions to complete complex challenges

* Leverage stakeholder relationships to deliver superior results

* Lead large scale or complex projects / programmes

Key Skills / Knowledge Required:

* Extensive experience of change delivery approaches (e.g. Waterfall, Agile)

* OKR/Benefits tracking

* Developing and embedding 'right-sized' change delivery and governance (aligned to portfolio and programme governance) to suit the project and stakeholder needs

* Service management concepts and frameworks an advantage (e.g. ITIL)

* Organisational governance structures and associated relationships

* Understanding the content of current and emerging portfolio of change and how it adds value

* Understanding the corporate vision and strategy and the wider industry

* Corporate processes and procedures (e.g. Governance, Finance, HR, minimum standards) and associated language / culture

* Identifying and monitoring and developing appropriate remedial plans for key project performance (KPIs) and risk (KRIs) metrics.

* Experience of Workday HCM, Workday Finance or MSD CMS an advantage

* Experience of a Professional Services environment an advantage

This is a great opportunity and salary is dependent upon experience. Apply now for more details
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