Retail Sales Assistant
We have an exciting opportunity for a team player to join our growing business.
Part Time role: 24 hours per week - commission payable (on completion of probationary period for permanent role holder).
Hours: Primarily Monday to Wednesday but will need some flexibility to swap a
weekend shift to cover Sat or Sun (approx twice per month) as needed by the retail shop.
· Work with all customers that come via showroom walk in, phone, web and social media enquiries,
identifying the customer needs with a welcoming cheery disposition
· Ensure a perfect customer experience from start to finish, delivering exceptional verbal and written
· Process sales transactions through the internal sales system
· Assist in the merchandising of the showroom
· Pricing administration - Pricing of furniture and accessories within store and web to comply with company practice
· Responsible for internet listings (gumtree etc) - adding products, descriptions and pricing to maximize every selling opportunity
· Responsible for social media postings - facebook/twitter posts that can help engage with our customers and create additional followers
· Maintain website listings - adding new products to retail web pages to maximize sales opportunities
· Liaise with internal departments to manage stock levels
· Organise deliveries and liaise with customers and trusted delivery companies
· Assist with moving of furniture within the showroom or to assist customers who wish to take purchased items with them.
· Work to maintain a safe retail environment
· Strong retail sales experience
· MS Office skills
· Determination to drive results
· Team player committed to the team and individual goals and willing to go the extra mile
· Superb customer service and organisational skills