Excellent opportunity for an experienced Sales Account Manager, ideally from the SaaS tech space, to join a market-leading international software company providing data visualisation and business intelligence tools.
Remote Working / West London HQ Once Per Week
Up to £40,000 Base (OTE £70,000) Plus Benefits Package
Plus Benefits Package
Full-Time – 9am until 5.30pm Monday to Friday with flexibility to work from home on agreed days of the week
Product Service: International, market leading business intelligence software. Subscription SaaS model.
Pedigree: 31,000 customers globally
Who we are:
We are a market leading software company providing data visualisation and business intelligence tools that help manage, understand and control a wide array of communications information, resources and assets.
Growing rapidly and with offices in the UK, the USA, India and Australia, we specialise in business communications analytics, call recording solutions, telecoms expense management and fraud management systems for network carriers and CSPs. Our innovative solutions are developed in-house and distributed via an extensive channel partner network to over 31,0000 businesses globally.
The Account Manager Role:
We are looking for a top sales performer to join our team selling innovative technology solutions that are founded on industry-leading cloud technologies.
As Account Manager, you will be responsible for signing new reseller partners and generating incremental revenue through offers to market within one of our business units, whilst delivering exceptional customer experience.
+ Forecast and exceed monthly, quarterly and yearly sales targets
+ Generate sales and revenue from within existing or newly recruited partners, including upselling and cross-selling
+ Recruit and onboard new partners
+ Develop and maintain long-term relationships with assigned customers as the primary point of contact
+ Deliver requested products and services for customers in a timely fashion
+ Service multiple customers concurrently, in accordance with deadlines
+ Communicate customer needs/feedback to the business
+ Forecast and track customer account metrics
+ Manage projects within customer relationships to meet both customer and business goals
+ Collaborate across teams working on the same account to ensure consistent, integrated service
+ Collaborate with sales team to support the company’s growth strategy and reach prospective customers across business units
+ Work with internal virtual and support teams to deliver services and ensure revenues are generated within agreed timescales
Qualifications, Experience and Skills:
+ At least 4 years’ previous account management experience delivering customer-focused solutions, ideally in a SaaS or Unified Comms Tech environment
+ Clear demonstrable understanding of subscription services and the challenges of selling through and to 3rd party organisations, UCAAS or SAAS, plus account management is a strong advantage.
+ Tenacious and driven approach to customer and prospect management
+ Commercially sharp and prepared to learn technical conversations and translate customer needs into commercial opportunities.
+ Excellent relationship building and presentation skills
+ Problem-solving and decision-making skills
+ Planning and organising skills, able to prioritise and work to deadlines
+ Technology savvy with digital working skills (Microsoft Office essential)
+ Good literacy and numeracy skills
Our ideal person will be tenacious in working within a multi-layered customer organisation; someone who can maintain energy and enthusiasm to pursue the objective over periods to achieve a sale, at least initially whilst establishing contacts; someone who will spend time networking and researching people and contacts within a large corporate customer, and also make connections with their end customers.
Experience with SAAS would be good, or at least experience of working in some form of subscription model is important. You need to be confident in presenting the product to end users / service provider partners and management teams of 3rd parties who could promote the products on our behalf, so having influencing skills which will mean others work on our behalf, is key. The ideal candidate would also have strong account management, sales and prospecting experience.
Remuneration, Benefits and Working Hours:
+ The role is a full-time position, 9am until 5.30pm Monday to Friday. The position is home based with weekly onsite meetings
+ Up to £40,000 base plus commission (OTE £70,000)
+ 22 days holiday increasing every year up to a maximum of 25 days
+ Company pension scheme, group life assurance, employee assistance programme (EAP)
Training and Progression:
+ We value our staff, offering career development opportunities to those who are successful
+ A training plan will be provided, discussed, monitored and reviewed for the duration of the probationary period
+ There will be opportunities for progression as the company grows and as expertise is developed. These will be discussed in quarterly reviews or as appropriate
Interested? Apply here for a fast-track path to the Hiring Manager
Your Experience / Background / Previous Roles May Include:
Enterprise Sales, Tech Sales, SaaS Sales, Software Sales, B2B Sales, Cloud SaaS Sales, Subscription SaaS
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.