Who we are: We are the local experts.
We're regarded asthetrusted decorating and DIY retail brand in London, selling paint, tools, plumbing, electrical and woodwork materials throughout our 32 stores. As part of the Grafton Group we have the stability and support of a leader in the field of building materials and DIY retail.
Fulham North was acquired in 2021 and has become a staple in the local area.
Store Supervisor - Let's paint the picture for you!
We do retail differently! As a Store Supervisor you'll be assisting trade and retail customers with all their DIY, decorating and building material needs, offering advice and guidance on a vast range of products and services. We are the local experts, and our customers are loyal to our specialist knowledge.
As theStore Supervisoryou will be part of the store management team. You'll be assisting with training and ensuring store processesrun smoothly; includingopening and closing, cashing up, and stock counts, and ensuring excellent customer service.
Our environments are very sociable and whether we're mixing paint, providing outstanding service at the tills, managing deliveries or keeping the store looking its best we do it with enthusiasm, knowing our customers will keep coming back.
Store Supervisor - What key skills and experiences are we looking for?
Passion and desire to work in retail management - there's natural progression into Deputy Store Manager roles!
Confident communication skills - You'll be interacting with customers and colleagues everyday
Can-do attitude - We work better together, going the extra mile every day for each other, and for our customers
Appetite to learn - Whether it's the products we sell, mixing paint, or our other in store services and procedures - the opportunities to learn will be endless!
Previous customer facing experience as a Team Leader/Supervisor or similar - Whether in a builders' merchant, DIY or other retailers, or hospitality
Flexibility - Our stores are open 7 days a week, with opening times generally from 6:30am - 7pm with reduced hours at the weekends
How will we reward you?
We have an excellent benefits package on offer:
Annual bonus opportunity
Career Development - our fast track manager's programme is open to everyone, developing our leaders of the future!
30 days holiday a year, increasing with service
Up to 20% discount in Leyland SDM, plus discount across other Grafton Group brands
Pension with competitive contributions
Health Cash-plan - claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few)
Share saving scheme into our parent company, the Grafton Group
Company sick pay
Refer a Friend scheme
Cycle to Work scheme
100's of retail discounts available through our flexible benefits portal