Understand business requirements and propose options that allow the Accounting & Performance teams to extract the greatest value from Aladdin Accounting.
Coordinate with BRS and business stakeholders to prioritise and manage BAU Aladdin queries and enhancement queue
Be the escalation point to BRS where Aladdin platform related issue or incident occur
Work in partnership with Technology teams to define and deliver functionality outside Aladdin where specific requirements / services levels cannot be met by Aladdin
Drive scalability and efficiency improvements, reducing cost and complexity in the operating model
Focus on data quality - ensure processes are aligned to maintain appropriate standard
Reduce operational risk by leveraging usage of Aladdin platform
Overview of role
Partner with Accounting and Performance teams operating on the investment platform, with primary focus on Aladdin Accounting. This involves establishing a deep knowledge of Aladdin Accounting functionality used by all teams and working closely with Global Technology, Operations and BRS to provide comprehensive solutions.
Partner with BRS and business stakeholders to align Aladdin Accounting platform BAU support with the global Aladdin support model in placed.
Maximise the benefits available in Aladdin Accounting and clearly communicate enhancements/roadmap development items where there are gaps in Aladdin capabilities which are being fulfilled through user defined tools and operational processes.
Work in partnership with Technology and Operations Change functions on the development of any in-house built technology/decommissioning of legacy systems.
Assist to define operating requirements for BAU, new business, new products, and new instruments with focus on Aladdin.
Appraise proposed change on the platform and ensure there is no detrimental affect to the Accounting and Performance teams current processes
Provide input into strategic platform enhancements and target operating model definition.
Challenge thinking and innovate - identify potential efficiency gains deriving from process re-engineering/process automation & organisation structure/best use of resources.
Promote consistency and reduce complexity across mandates and processes with a view to streamlining and reducing exceptions.
Provide support to other areas across the team where demand dictates.
Experience and Skills
Experience working in an asset manager or similar organisation, ideally with strong knowledge of accounting, performance and operations.
Familiarity with broad range of investment products and instruments.
Confidence to engage in discussions with colleagues across the investment, operations, change and technology functions. It is important to be able to challenge and direct discussions as part of this.
Strong understanding of business processes, technology and data management as part of the investment lifecycle.
Problem solving ability within a complex environment.
Ability to negotiate pragmatic solutions that meet conflicting business requirements.
Good technical knowledge and ability to translate between IT and the business.
Ability to define and document business requirements to a high standard. Experience with the appropriate methods and tools (i.e., BPML/UML hosting workshops, process flows using Visio).
Experience of full project life cycle including defining user requirements, defining test scenarios and user acceptance testing.
Strong inter-personal and organisational skills.
Excellent oral and written communication skills.
Ability to operate under pressure and deliver to demanding deadlines.
Experience with Aladdin and Aladdin Accounting is preferred but not essential.