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Risk Manager, Counterfeit Crimes Unit

Closing date
3 Jun 2022

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Technology & New Media
Contract Type
Full Time
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Job summary
Have you ever wondered how a suspect item or service listed online has nothing but 5-star reviews? Are you curious how those fake reviews feed into broader abusive activity? Are you interested in applying your analytical and investigative skills to identify bad actors posting fake reviews for profit and bring them to justice? If so, this is the job for you!
We are looking for a talented investigator or analyst to help develop and execute Amazon's efforts to combat bad actors posting fake reviews on our store. You will work with a team of attorneys, investigators, and risk managers to identify these actors around the world, develop and pursue cases against them, and work with regulatory agencies, law enforcement, and outside counsel to disrupt their activities.
Our team is based primarily in Arlington, VA but other locations, including domestic and international, may be considered for this role.
This role will partner closely with Amazon's Customer Trust and Partner Support team and other stakeholders to develop investigative leads based on Amazon internal data and external databases and resources, prepare case files and referrals to regulatory and law enforcement entities, and support outside counsel in civil litigation against bad actors.
This individual should be highly collaborative and organized, love analyzing complex data sets and can effectively communicate your investigative findings to multiple stakeholders both in writing and verbally.
Candidates must be mission-oriented and able to pursue projects to completion with a minimum of input or direction, take initiative in creating and improving work processes, and work effectively on a variety of simultaneously active matters in a fast-paced environment. We are looking for someone with strong judgment who can think big about these efforts while delivering results to deter and prevent this malicious activity.
Key job responsibilities
You dive deep into internal and external data sources to identify individuals and networks posting fake reviews.
You translate your investigative and analytical results into written documents used by multiple stakeholders to bring bad actors to justice.
You identify connections between actors posting fake reviews and broader bad actor networks.
You work with our data analysts and engineers to develop the most efficient and effective ways to catch these bad actors.
You protect our customers and others from these bad actors.
A day in the life
Connect with your global team of awesome teammates who include subject matter experts in investigations, data analytics, and the law.
Review leads from multiple sources and use your skills to identify the bad actors behind the keyboard.
Develop and implement innovative strategies to disrupt fake review abusers.
Laugh and have fun.
About the team
We're a diverse team that works hard but also has fun. We work collaboratively to deliver awesome results for our customers. Our culture is fun and inclusive. Ask us about the Kraken.
Basic qualifications
· Bachelor's degree or relevant work experience
· 5+ years of experience in investigative work or data analysis
Preferred qualification
· Experience with SQL
· Strong Microsoft Excel skills
· Experience working in risk, fraud or compliance organizations
· High level of integrity and discretion to handle confidential information
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
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