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Senior Programme Office Manager

Closing date
3 Jun 2022

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Technology & New Media
Contract Type
Full Time
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Senior Programme Office Manager

12 Months


My high-profile banking are looking for a Senior Programme Office Manager to join and champion, introduce and embed best practice governance and processes across a strategic Programme within the Bank, providing appropriate management controls to ensure that the programme is governed effectively and successfully delivers to the business strategy and vision. Lead and manage the activity required to enable the programme to execute business strategy and deliver sustainable change, in line with the Bank's change methodology and ways of working.


· Work closely with the Programme Director to agree ways of working across the Programme

· Ensure consistent application of the standard ways of working across the end-to-end delivery of programme, providing assurance and adherence to the Banks Change Methodology

· Provide support, direction and challenge to the Programme to improve project delivery performance

· Support the Programme Director in providing appropriate management controls for the overall Programme, including:

o Governance and reporting

o Delivery plans - milestone definition and tracking (MSP)

o Dependency management (internal and external to the Programme)

o Quality (incl. scope) ensuring appropriate change control is enforced

o Financial management (cost/forecast management and tracking of both capex & opex)

o Benefits (tracking, both tangible and intangible)

o Resource management (people) identifying constraints and contentions across the Programme

o Risks & Issues Management (tracking and escalations)

o Stakeholder management including 3rd Parties

o Audit findings and resultant actions

· Support the design of governance structures for the Programme, ensuring governance is simple and flexible whilst enabling the right level of decision making and control.

· Organise and facilitate Programme governance forums

· Co-ordinate resource and capacity planning across the Programme in conjunction with Vertical Leads

· Administer Programme budget, including raising purchase orders, receipting invoices and supporting financial reconciliation activity

· Coordinate and support status reporting and other Programme reporting

· Plan and execute communication to stakeholders around the Programme status

· Undertake auditing and health checks on Workstreams within the Programme, managing resulting outputs

Co-ordinate and support external audit activity and corresponding actions


· Excellent knowledge of Project, Programme and Portfolio governance frameworks

· Excellent MSP skills

· Strong leadership and management skills

· Experience of different project/programme delivery techniques

· High level exposure to portfolio, project or programme reporting

· Exposure to senior level decision makers and able to influence and communicate effectively in this arena

· Ability to be a team player and work with key stakeholders on a day-to-day basis

· Proven presentation skills, both written and verbal

· Experience of use of project/programme methodologies and frameworks in an agile fast moving environment

· Experience of working in a programme or portfolio environment

· Be confident in discussions with senior stakeholders, in order to influence effectively

· Experience of facilitating and leading discussion forums

· Experience in team management and development

Candidates will ideally show evidence of the above in their CV in order to be considered.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunities' employer
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