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Web Analytics Analyst

Talent International
Closing date
25 May 2022

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Technology & New Media
Contract Type
Full Time
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Web Analytics Analyst
£400 per day. Outside IR35.
Initially 6 Months. Likely extension.
Remote. UK based.
Work from the Service Design practice, with teams across Registers of Scotland (RoS):

Deliver quantitative customer insight gathered from multiple online channels
Analysis and reporting

Designs and executes quantitative research studies for & with customers
Undertakes secondary / desk research when identified as needed
Undertakes research applying government standards & ethics
Ensures compliance with data protection legislation
Will clearly and confidently communicate research findings to colleagues, stakeholders and senior staff.
Will work with corporate functions, such as procurement, when required
Take part in Scottish Government Digital First assessments when required
Has excellent communication and presentation skills
Has proven internal and external stakeholder management abilities
Can demonstrate awareness of Scottish government Digital First or GDS Digital service standards
Essential Skills

Able to manage stakeholders' expectations and be flexible.
Has the ability to apply a digital understanding to their work.
Is able to identify and implement solutions for assisted digital.
Designs research instruments for use across multiple products and services.
Leads others to make good design decisions based on data and evidence.
Able to make decisions characterised by medium levels of risk and complexity.
Can identify and understand constraints, and is able to communicate these and work within them.
Capable of ensuring standards are being met.
Gives direction on which quantitative research tools and methods to use.
Experienced in meeting the needs of users across a variety of channels.
Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
Helps the team to decide the best approach.
Able to work collaboratively within a group, actively networking with others and engaging in varying types of feedback choosing the appropriate time, and ensuring the discussion sticks.
Be self-motivated and can manage and priorities own workload.
Desirable Skills

Has given training to others in Quantitative research practices
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