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ServiceNow Administrator

Mainstay Recruitment Solutions Ltd
Closing date
3 Jun 2022

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Technology & New Media
Contract Type
Full Time
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ServiceNow Administrator/Developer - 6 month Contract- Must hold -Active Security Clearance

* Developer who can create, configure, amend, and implement assignment groups and Service Offerings

* Time served Admin with hands on skills with ServiceNow

* Has the ability to create dashboards and reports as required on an ad hock basis and in a timely manner, occasionally at short notice.

* Create monthly and weekly reports for incidents, Problems, Changes, but not limited to

* Experience of producing reports to support the governance of service standards

* Collaborate with internal and external teams and attend regular stand-ups

* Responsible for assisting with maintenance, creation and adoption of technical documentation, policies and processes with the ServiceNow environment.

* Responsible for monitoring the health of the ServiceNow estate, including compliance with company and legislative policies.

* Accountable for driving automation and efficiencies for tasks that are undertaken with ServiceNow.

* Schedule, maintain and perform system/version updates.

* General administration within the application.

* Improving service levels
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