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Finance Officer

Translation Empire Ltd
Closing date
3 Jun 2022

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Contract Type
Full Time
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Are you an experienced finance officer looking for a new challenge?

We are seeking a Finance Officer who enjoys working with people and has experience in finance with a track record of delivering excellent results. You will be working in a busy accounts department, responsible for query resolution, debt chasing, answering emails and the telephone. This is an exceptional opportunity to join a reputable organisation who are looking for an ambitious, resilient and talented individual to join the team. Based at our head office in Rochdale, we require a Finance Officer with a background in finance and/or credit control with strong inter-personal skills.

What will you be doing?
  • Deal with queries efficiently from customers and interpreters via email and telephone
  • Have regular communication with interpreters to ensure the job sheet is uploaded on time
  • Ensuring invoices are produced to meet client requirements with relevant information
  • Provide cover for the department when required
  • General adhoc duties such as dealing with inbound and outbound calls
  • Timely issue of statements and reminder letters in accordance with company credit control procedure
  • Ensure debt is collected within agreed payment terms
  • Ensure details of queries are logged on system for disputed invoices
  • Maintaining confidentiality at all times and using discretion where necessary
  • Building positive relationship with other internal departments to resolve finance issues

What you'll need
  • 2 years' experience in finance or credit control is essential
  • Bachelors degree in finance, accounting or similar is desirable
  • Confident telephone manner
  • Good problem solving skills with attention to detail
  • Ability to develop good business relationships with clients
  • Strong communication and interpersonal skills
  • Solid IT skills and be tech savvy
  • Working knowledge of Microsoft Office (Word, Excel and Outlook)
  • Be a team player and have the ability to work under own initiative
  • Ability to maintain confidentiality and integrity at all times

Who are we?

Empire Group is on a mission to reform the translation an interpreting industry. Since its foundation in 2001, the company is providing professional interpreters mostly to the public sector organisations in the UK. We have been offering interpreting and translation services in the UK for over 20 years, covering 200+ basic languages and dialects across the UK. Our 5000+ bank of face to face interpreters speak over 435 Languages and dialects within the UK. Our 1,000+ translators are all situated in the United Kingdom, and they cover over 200 languages that can be translated into and out of English. We have sophisticated procedures in place to manage our nationwide pool of translators and interpreters.

Our Vision: "To become the UK's leading provider of translation, interpreting and related services for the public and private sectors."

Our Mission : "To provide outstanding services that bridge the language barrier while respecting and celebrating cultural diversity."

We value: PEACE - People -> Ethical Conduct -> Assured Excellence -> Clients -> Equality & Diversity

What's in it for you?

Become part of our team at Language Empire and you'll find an inclusive culture which prizes mutual respect, innovation and high performance. Hard work deserves great benefits:
  • Pension Scheme
  • Free lunches on a Friday
  • Employee Assistance Programme that provides 24hr access to advice and support.
  • 'Dress Down' Fridays
  • Monthly team outings/activities
  • Free parking
  • Free Tea, Coffee and fresh fruit delivered weekly
  • Disability Confident Employer
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