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Assistant Shop Manager

Closing date
3 Jun 2022

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Contract Type
Full Time
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Assistant Shop Manager

£19,305/£9.90 per hour (pro rata, 22.5 hours a week, including weekends)



Do you want to work with one of the UK's leading housing and homelessness charities?

About you

You will be an enthusiastic and engaged individual, looking for your next challenge. You'll also:


Have fantastic customer service skills


Be keen to recruit and manage our brilliant Shelter volunteers


Be able to support the Shop Manager to maximise sales, meeting targets, and implement promotions


Be able to manage stock, including overseeing stock-room systems and stock display

About the role and team

As the Assistant Shop Manager, you will support the Shop Manager in all aspects of successfully running the Shelter Promenade store. You will play a key role in recruiting, training and supporting volunteers, and the development of a strong community focused shop team. Committed to representing Shelter in the local community, you will ensure that the team shares information about Shelter's cause with all customers, volunteers, donors and potential Shelter clients.

The Assistant Shop Manager will be responsible, with the Shop Manager, for increasing sales and controlling costs, ultimately meeting sales targets successfully. You will play a key role in stock management and ensuring the shop is a safe, clean and happy environment for staff, volunteers and customers.

About Shelter

A home is a fundamental human need. Yet millions of people across Britain struggle daily with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, motivated individuals who are passionate about our cause to join us at this exciting time.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

Apply to be part of our team and be the change you want to see in society.


We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Assistant Shop Manager

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