Change Manager

Employer
Your World Recruitment Ltd
Location
UK
Salary
Competitive
Closing date
11 Jun 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
Role: Problem/Change Manager
Location: Rainham
Temporary: Expected to last 3 months with possible extension
Hours per week: Monday-Friday 37.5 hours per week 0900-17:00pm with occasional out of hours work
Salary: £23.87 per hour (Umbrella) or £ 20.75 per hour (PAYE inclusive of holiday pay)
Responsibilities:
* Assist in managing/maintaining incident/problem management processes
* Manage change process ensuring that any changes are reviewed, communicated, and delivered safely into a live environment
* Chair Change Advisory Board
* Manage any major incidents and act as the liaison between BAU/Infrastructure Teams
* Provide trend analysis, root cause analysis and reporting
* Recommend and implement solutions to ongoing problems/trending incidents
Skills/Experience required:
* Recent NHS experience with knowledge of NHS Systems
* ITIL certified and proven IT Service Management experience.
* Broad range of technical skills required covering Service Desk, Telephony, Network and Server suppor

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