We are recruiting for an experienced Credit Controller to work in Leicester with free parking, you will be working an 8 hour day being part of an existing team reporting into a Manager working Monday - Friday 9am - 5.30pm reporting into a Manager
As the Credit Controller we have listed the duties below
Managing outbound campaigns to take ownership for pursuing overdue debt on a portfolio of accounts Authorising release of orders where credit limits have been exceeded or accounts have been placed "on stop" (in accordance with pre-determined guidelines) Requesting credit limit increases where appropriate Liaise with other departments to resolve queries and disputes causing payment delays Weekly account reconciliations to minimise unallocated cash Working on exceeded credit limit and on manual stops reports Completing tasks in a timely manner in accordance with set deadlines Calculating and discussing the benefits of Direct Debits and verbal set up this facility with the associated administration Dealing with a high volume of inbound and outbound calls which will include Customer Service calls as well as credit control calls during our winter months
To be successful in this role we are looking for the following experience
Credit Control - debt chasing experience is essential to this role Excellent customer service, time management and telephone skills Experience of dealing with a high volume of customer accounts and associated call volume Numerate Strong negotiator and query resolution ability Ability to make decisions within designated agreed levels of authority Proficient in MS Outlook, Word & ExcelOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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