Credit Controller

Menzies Distribution Ltd
Closing date
11 Jun 2022

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Contract Type
Full Time
Order to Cash Credit Controller
Edinburgh Park

Menzies Distribution are looking for a Credit Controller (Order to Cash) to join our teams in Edinburgh Park. This role is based on a 36.25 hour week working Monday - Friday, you'll be managing customers and their accounts ensuring timely and effective collection of debt and escalation where necessary.

OTC Credit Controller Duties:

Work within Credit Control team to deliver a high standard of service
Accept training to expand knowledge to ensure the requirement of the business is met
Highlight issues of conduct within team
Competent in Microsoft Office (specifically Word and Excel)
Ensure effective business relationships are maintained and translate into required level of service and best practice obtained
Liaise with key internal stakeholders and customers where required
Understand the company processes and workflows for Credit Control, responsibilities for all aspects of the process
Ensure the highest standards of quality, accuracy and integrity for input into the systems are always attained
Proactively seek and develop new ideas within the team and the wider company to benefit the business and adopt and develop policies and procedures
Support other commercial teams with project work where necessary, ensuring deadlines are achieved
Establish and sustain working relationships, specifically with buying, finance and retail teams and maintain strong communication throughout all processes
Manage a portfolio of accounts ensuring timely and effective collection of debt and escalation where necessary.
Reporting on Debt performance and issue to management.
Record and resolve disputes both internally and externally around outstanding invoices.
Production of debtor reports for portfolio.
Customer Account Reconciliations
Maintain and strengthen relationships with internal and external customers.
Negotiating re-payment plans
Work with administration team to ensure timely allocation of all cash

OTC Credit Controller Additional Benefits:

Good attention to detail, and the ability to adapt to the changing requirements of business customers and stakeholders
Previous experience working in a credit control or financial office
Excellent customer service skills and telephone manner
Excellent organisational & time management skills
Ability to work well under pressure
Hardworking, positive and a flexible attitude to work
Experience of administration and MS Word/Excel is essential
Previous knowledge of SAP would be advantageous

OTC Credit Controller Additional Benefits:

31 Days Annual Leave (Pro Rata)
Pension Scheme
Life Cover
Cycle to Work Scheme
Eye Care
Development opportunities and room for progression

A bit about us:

At Menzies Distribution, we have been delivering across the UK since 1833. Today, we are Logistic UK's most innovative business of the year, with a strong focus on the future, sustainability, and innovation - we keep moving forwards

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