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Control Room Manager

Proactive Technical Recruitment Ltd
Closing date
23 May 2022

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Contract Type
Full Time
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About the role;

The Flow Room team monitor and control the Automated Sortation System (APSS) and system software in order to ensure that all key performance measures for system availability and efficiency are achieved. They will manage the relationship between the operations and engineering teams and provide systems reporting. The role holder must have an understanding of the functionality and operation of the APSS and play a key role in ensuring the site performs effectively and efficiently.


Detailed understanding of the functionality and operation of automated warehouse operations or flow systems, ideally in a sortation environment

Customer focused and aware of the external and internal requirements for quality, efficiency and accuracy.

Management of automation control systems, including, Warehouse control systems (WCS), Warehouse management systems (WMS), Yard Management Systems (YMS) & SCADA

Desired experience:

Flow/Control Room management experience in a fast moving, deadline driven environment

Experience of managing large scale automation operations and the challenges they bring

Experience of yard management and use of Yard management software

Good analytical and technical background, able to understand data and systems flows

Flexible approach with a desire to exceed targets through proactive management

Presents information in a professional way

Must have Skills

Strong analytical, planning and organisational skills

Strong IT skills, especially in Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook

Excellent interpersonal skills with the ability to engage and build trust

Resilience, tenacity and self-starter

Results and output oriented

Ability to influence and challenge in a positive style


Manage the APSS performance using our automation control systems SCADA, CCTV and WMS ensuring maximum utilisation and availability of the machine

Make timely business critical decisions based upon the data feeding into the flow room, ensuring bottlenecks and single points of failures are adequately managed

Ensure all mail types are processed on time. Instruct and influence managers within the operation with their holistic view of the site

Designing and reviewing system and flow room standard operating procedures

1st line support for mechanical and system issues raised by the operational teams

Prioritise faults and incidents occurring simultaneously in the operation. Rectifying the assets with the largest impact first

Review SCADA system data to identify reoccurring faults across a time period and requesting preventative maintenance and repairs in conjunction with the Engineering team

Works alongside the engineering team and ensure assets are available at the time requested for pre preventative maintenance (PPM)

Efficient and accurate reporting and fixing of faults and unexpected behaviours with resolver groups and the senior leadership team

Management of system parameters to ensure optimal flow of product throughout the systems

The role is located in South Elmsall, flexibility to work shifts is desired, salary is £32-£36k per year

For more information please email

Proactive Technical Recruitment is committed to equality in the workplace and is an equal opportunity employer.
Proactive Technical Recruitment is acting as an Employment Business in relation to this vacancy
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