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Credit Controller

Appointments Personnel
Closing date
23 May 2022

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Contract Type
Full Time
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Credit Controller
Salary - Negotiable
Location - Stoke on Trent
Job Type: Permanent
Hours: Full Time, Monday to Friday

Our client are looking for a Credit Controller to join their team. The role has full ownership and responsibility for the sales ledger, debt collection and credit control administration. This role will contribute positively to the brand and the business.

Job Purpose:

This role has full ownership and responsibility for the Sales Ledger, debt collection and credit control administration. This role will contribute positively to the Eurostar Brand and business reputation through the timely and accurate completion of work activities whilst delivering exceptional and consistent quality and service levels to Eurostar's customers.

Main duties:

Posting and allocating daily receipts onto the Sales ledger from all banks and liaising with customers to resolve queries
Posting invoices and credit notes onto the SAGE sales ledger (including split invoices) reviewing carefully
Account reconciliation & weekly production of customer statements
Communicating (verbal & written) with customers & internal staff to ensure timely collecting of debt
Providing financial reports as required
Be a role model for delivering excellent service; understand customer needs & expectations (internal and external)
Gain & maintain a good working knowledge of business activity & company operating environment/procedures
Establish and maintain strong working relationships across all Eurostar Global departments
Good adherence to security and health & safety procedures, reporting issues promptly as discovered
Keeping SAGE updated with accurate, timely information as required (eg actions, credit limits etc)
Filing of all invoices and related statements/documents
Any other tasks deemed necessary to support business needs and/or cover for sick or absent colleagues
(eg retail/purchase ledger duties/financial admin)Key Measurements:

Sales ledgers clean and fully allocated
Credit limits are accurate and up to date
Outstanding debt is managed and value is within agreed criteria
Strong, personal relationships with department, customers and colleagues
Pro-active ownership and ongoing improvement of relationships, workload, deadlines and accuracies within remitKey Skills:

Excellent, positive interpersonal and communication skills at all levels - building trust & credibility
Reliable, organised and disciplined with ability to work confidently under pressure and manage own deadlines
Trustworthy, discrete and diligent with an impeccable eye for detail and methodical approach
Ability to work as part of a small dedicated team to meet deadlines in a fast-paced, changing environment
Has a flexible approach and is motivated to deliver exceptional service levels and continuously learn & improve
Ability to establish & maintain good relationships, both internally and externally at all levels
Strong IT skills, ability to reconcile accounts
Minimum 2 years credit control & sales ledger admin Sage accounting - both essential
If you feel that you have the skills to be successful in this Credit Control role, please apply now.

This role is being advertised on behalf of Appointments Personnel who are acting as an employment agency
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