Mass Consultants LTD are recruiting for an IT Service Desk Engineer based in Little Paxton, St Neots.
In this role you will be working with our fast-paced service support team to deliver IT support for internal customers. Exceptional customer service skills are a must whilst technical support is offered to resolve customer issues.
This is an excellent first step into IT for someone with excellent customer service skills (highly personable with an understanding of providing solutions to problems, quickly) with a keen interest to work in a technical environment.
What your working day will involve:
Providing IT service support to teams across the business
Troubleshooting IT issues through diagnosis
System monitoring and responding to requests
What skills and understanding you'll have:
Windows operating systems knowledge
Excellent customer service skills
A willingness to learn
Analytical thinking to seek solutions to issue
Have a proactive nature, and can prioritise tasks effectively
You must be eligible to work and live in the UK
Due to the nature of the projects you'll be working on, you must be eligible to under go and maintain appropriate UK government Security Checked (SC) clearance
salary-£19,(Apply online only)-£24,(Apply online only) per annum
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