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Customer Assistant - Visual Merchandiser - Cribbs Causeway

Closing date
23 May 2022

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Contract Type
Full Time
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Hour: 37.5

Shift: Days

Salary and Benefits: £10

Working Pattern:
Week 1:
Sun: 7:00-15:00
Tues: 6:00-14:00
Weds: 12:30-20:30
Thurs: 7:30-15:30
Fri: 6:00-14:00

Week 2:
Mon: 6:00-14:00
Tues: 12:30-20:30
Weds: 6:00-14:00
Thurs: 6:00-14:00
Sat: 6:00-14:00


Visual Merchandiser to be focused 100% on visual execution and coaching in a Best In Town Store

Key Accountabilities

Best in town execution 80% of time spent
  • Delivers an aspirational and consistent visual execution that inspires our customers to buy more and buy more often
  • Executes the dressing and styling of mannequins and VM displays every launch, ensuring consistent handwriting in line with M&S Principles and the key looks
  • Focuses on styling updates and refreshes when there is product newness, including the placing of new lines across C&H
  • Implementation of large format marketing every launch for all BU's and small format placement in the right area in line with the marketing guidelines
  • Implements and refreshes Best in Town windows and entrances, with a daily focus on 1st Bites and key customer journey touchpoints
  • Creates appropriate outfit building following the guidelines and relevance to the store customer, handling the product within departments focusing on key lines and best sellers

Develop brilliant people 20% of time spent
  • Supports the store coaching of outfit building and product handling alongside the M&S principles including the upskilling of wider store team members in these areas
  • Deliver the highest visual standards on the high street, showcasing the product through mannequins and styling, product handling, outfit building & windows implementation, coaching the C&H team on C&H standards and presentation
  • Look for opportunities to raise the bar visually in stores by working with the Store Visual Manager and Store Manager

Academy Visual Merchandisers
  • With Store Visual Manager, support the Region with Visual & C&H training and coaching that sets the standard
  • Consistently deliver upper quartile Best in Town standards & VM execution
  • 100% execution of new initiatives

Key Relationships and Stakeholders
  • Customers
  • Colleagues
  • Store Leadership
  • Wider Visual Teams
  • Regional Manager
  • Visual Lead
  • Visual Support
  • Store and Regional BIG

This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.
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