Supporting pre-discovery and discovery stages of major change initiatives
Experience training or mentoring junior BAs or other project professionals
Experience of working with other professions such as Service Designers, Business Architects and specialist functions such as Testing and Assurance and Transition
Public Sector expereince
Waterfall/Agile working - familiar with working in and across Waterfall and Agile methods including ability to adapt to a hybrid method. Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Helps the team to decide the best approach. Able to help teams to manage and visualise outcomes, prioritise work to agreed minimum viable product.
Business analysis - investigates problems and analyses options for new and existing services. Works with stakeholders to identify objectives, opportunities, and potential benefits available. Provides a clear and methodical approach to tackle ambiguity at each stage of the change lifecycle.
Business improvement process - able to analyse current services and processes and identify and implement opportunities to optimise these. Helps to evaluate and establish requirements using relevant techniques, such as gap analysis.
Requirements definition and management - responsible for elicitation of requirements and utilising a requirements management tool, preferably Jira. Facilitates setting of business priorities for change initiatives of medium complexity. Manages and implements requests for change to baseline requirements.
Stakeholder relationship management - identifies key stakeholders, tailoring communication to their needs and works with teams to build relationships whilst also meeting user needs. Can challenge working level colleagues and senior stakeholders with opposing views to reach consensus. Understands how to work with stakeholders and contributes to improving these relationships, using evidence to explain decisions made.
User focus - able to use quantitative and qualitative data about users to turn user focus into outcomes.