Problem Manager - up to £55,000 - Hatfield / Hybrid working
Modis are currently working in partnership with a market leading service provider to recruit an experienced Problem Manager to support their internal technology functions. This is an exciting opportunity to join an established team with exposure to emerging technologies.The Role
As the Problem Manager you will have full responsibility for enterprise problem management, you will be working across all applications, infrastructure and networking. You will also manage Problem Management activities with 3rd Party Providers and diverse internal technical teams.
The role will be responsible for ongoing operational problem management with a focus on continuous improvement. The role would suit a candidate able to proactively use data and insights to progress proactive problem management.
You will be a custodian of all process, policy and working practices used in Problem Management. The role would suit either an experienced Problem Manager or candidate from a service management background with a focus on problem management.Key skills and experience
- Significant experience working within problem management
- ITIL Foundation would be advantageous
- Experience within enterprise scale organisations
- Process/ Service Improvement
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.