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Policy Manager

Internet Matters
Closing date
23 May 2022

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Technology & New Media
Contract Type
Full Time
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Do you want to develop your policy experience in a small but agile organisation which is leading the way in supporting parents and children in their online lives?

Key Details

Job title: Policy Manager

Reports to: Head of Policy

Location: Hybrid working - 3 days in the office (Edgware Rd, London), 2 days remote

Role type: Full time, 37.5 hours per week

Salary: £32-35k per annum

About Internet Matters

Internet Matters is a not-for-profit dedicated to supporting parents, carers and professionals to keep children safe and happy online.

We are the second biggest information source for parents when it comes to digital technology: half of parents have heard of Internet Matters and 9 in 10 would recommend our resources.

Collaboration is in our DNA at Internet Matters. Our work is supported by a broad - and growing - coalition of leading brands, including BT, Sky, TalkTalk, Virgin Media O2, Meta, BBC and Google. We regularly partner with other not-for-profits and charities, higher education institutions and Government.

A key aim of Internet Matters is to use our extensive insight into families' experiences of being online to engage policymakers working in online harms and media literacy, in order to leverage positive change in these areas. This is helped by our membership of a number of influential boards and groups including:

The Executive Board of UKCIS (the UK Council for Internet Safety) - and Chair of its Vulnerable Users Working Group
Ofcom's Making Sense of Media Panel
ICO's Children's Advisory Panel

About this role

Now is a time of fast-paced change in the technology sector. The introduction of the Online Safety Bill and new media literacy strategies from DCMS and Ofcom means there is a real opportunity to shape important decisions being made which will affect the online lives of children and families for many years to come.

Against this backdrop, Internet Matters is recruiting a Policy Manager to ensure that our voice is heard in these conversations. This wide-ranging role will include:

Delivering policy projects (e.g. reports, roundtable events) - and supporting projects from other teams which have policy components.
Stakeholder engagement - maintaining and developing a network of contacts across Government, academia, the third sector and industry. Assisting with the successful running of our Expert Advisory Panel.
Reactive policy work - e.g. monitoring the policy landscape, writing blogs, producing briefings, representing Internet Matters at sector meetings, responding to consultations.

The Policy Team also leads the organisation's Vulnerability Programme which focuses on the online safety and wellbeing needs of children with special educational needs, looked after status, mental health challenges and other vulnerabilities. The Policy Manager will assist in shaping the strategic direction of this programme of work, deliver projects under this theme and provide support to the UKCIS Vulnerable Users Working Group (chaired by Internet Matters).

We're a small but ambitious organisation, so being able and willing to turn your hand to anything and everything is important. This means no two days are the same, and we absolutely need a team player who can power through a diverse workload.

While prior knowledge of tech policy would be beneficial, it is not a requirement.

Skills, knowledge and experience


Educated to degree level, or equivalent professional experience in a relevant field.
Knowledge of the policymaking process.
Excellent analytical skills - ability to read and dissect complex information.
Experience of producing high quality written outputs at speed, including articles, briefings, reports and blogs.
Ability to collaborate effectively with internal and external stakeholders.
Willingness to take the initiative and be flexible.


Experience of working in tech policy and/or children's policy.
Experience of presenting at high level meetings/events.
Project management experience.
Experience of conducting qualitative research.

Please note that the postholder may be required to attend occasional evening events.

All applicants must have legal authorisation to work in the UK.

What else you should know

We offer all employees:

28 days holiday per annum plus all UK Bank Holidays.
Extra holiday with length of service up to a maximum of 33 days.
Hybrid working - 3 days in the office, 2 days remote.
Option to take two volunteering days each year.
Quarterly team events (subject to Covid restrictions).
Season ticket loan scheme.

Application process

Please click on the link to our website for information about how to apply to this role.

The deadline for applications is 23.59 on Sunday 5 June.

Shortlisted candidates will be invited to an interview wb 13 June.
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