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Project Manager (V399)

Volunteering Matters
Closing date
6 Jun 2022

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Contract Type
Full Time
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Project Manager

Permanent Contract
Job Ref: V399
Hours/Days per week: 35 hours per week - (Flexible days/hours)
Salary: £28,500 plus attractive employee benefits package
Start date: ASAP
Location: Homebased or Edinburgh office based
Closing date: 25th May 2022
Interview date and Location: Week commencing 30th May 2022

Volunteering Matters

At Volunteering Matters we use volunteering's unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society's most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won't stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years' experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We're changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

Volunteering Matters are looking for a talented, dynamic, and professional Project Manager to join our team. The right candidate would be someone who can work flexibly while demonstrating a strong understanding and commitment to our organisational values.

As our Project Manager, you will lead a team of staff and volunteers, playing a key role overseeing, managing, delivering and developing our work in local communities across Edinburgh and the Lothians. As a senior member of the team, you will role model our organisational values and demonstrate excellent leadership skills. You will develop and maintain effective relationships with colleagues, volunteers, people accessing our programmes, funders, partners, and other stakeholders.

You will be responsible for the quality delivery and development of our established Family Supporters programme in Edinburgh, as well as our new Grandmentors programmes in Edinburgh, and East Lothian. These programmes offer practical, social, and emotional support to families and young people (including those who are care experienced or who have Adverse Childhood Experiences), empowering them to face a range of life challenges.

We attract, recruit, train, match and support dedicated volunteers to help families and young people every step of the way, spending 1:1 time together on a personalised set of goals and outcomes. As an ambitious organisation, we hope to further grow and develop our work across Edinburgh and the Lothians over the coming weeks, months, and years. You will contribute towards our business development objectives, based around place. As new work develops, you may lead the effective delivery of those programmes and initiatives across the region.

Key Duties and Responsibilities

To role model our organisational values, Teamship rules and demonstrate excellent leadership skills
To promote and adhere to Volunteering Matters policies and ways of working, including our Equality, Diversity and Inclusion policy
To contribute to effective teamwork across the region and the wider charity, in line with our "flexible working by default" and "self-managed teams" philosophy
To effectively oversee the quality delivery of several volunteering programmes, including Family Supporters and Grandmentors, ensuring they meet their required goals, targets, milestones, and anticipated impact
To provide strong and effective line management to a staff team, leading and encouraging staff performance and development, coaching, setting objectives and reviewing progress and performance
Oversee and contribute towards the effective recruitment, selection, training, and support of a diverse pool of talented and dedicated volunteers from a wide cross-section of the community
To lead discussions, attend meetings and manage relationships with external colleagues, partners and funders, liaising regularly with all stakeholders and providing regular progress reports
To maintain Volunteering Matters standards around quality and effective Volunteer Management
Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software
To ensure all aspects of project delivery, and staff management, are compliant with health and safety, data protection, GDPR and safeguarding quality standards.
Develop relevant information and materials to promote and raise the profile of our brand families locally; and play an active role in identifying and developing new Business
To work effectively with the Delivery Leader, ensuring programme income and spend is in line with annual budgets


Skills Required

Proven leadership skills with the ability to provide supportive and effective line management
Ability to oversee and manage all aspects of delivery and development of several volunteering programmes simultaneously
Excellent written, verbal and analytical skills, including giving presentations, interpreting and preparing quantitative and qualitative information, and reporting.
Excellent interpersonal skills with the ability to establish long-lasting relationships, and to enthuse, motivate and influence others
Strong organisational and time management skills, able to work independently, prioritise a demanding workload, work under pressure and to deadlines
Excellent decision making and problem-solving skills, with the ability to use own initiative and manage challenging situations
Highly IT literate and comfortable using a range of essential systems, including MS Teams, MS office, social media platforms and other software Experience Required
Experience of effectively line managing/coaching and developing staff, and leading volunteer teams
Experience in programme management, with a strong track record in meeting goals and objectives. Previous experience of setting up new volunteering programmes/initiatives would be advantageous
Experience in all aspects of effective Volunteer Management
Experience of effective partnership working, building and managing relationships with various internal and external stakeholders
Ability to set and achieve high standards for self and others and to manage work performance effectively.
Knowledge and understanding of effective monitoring and evaluation processes to capture impact and outcomes
Knowledge and understanding of issues affecting people from diverse groups, backgrounds, and communities
Experience in safeguarding, and assessing and managing risk


Relevant experience and an understanding and commitment to our organisational values is more important for this role than any specific qualifications.


Part of your working week will be based in local communities, meeting staff, volunteers, people accessing our services, partners and other stakeholders. For the remainder of the time, you can choose to work from home or from our Edinburgh office premises (EH7 5JT).

If working from home, you will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and infrastructure will be supplied.


This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of 'Freedom within a Framework' and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the "Experience/Skills" section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.


Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

To Apply - please see our website
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