Atos is a global leader in digital services and provides Cloud Computing, Software & Systems Integration, Big Data & Security solutions within multiple sectors.
As part of the service offering to their clients, Atos provide world class customer support solutions.
Atos pride themselves on hiring, growing and retaining the very best talent, and we are therefore looking for candidates who want a career rather than a short-term assignment.
Part Time 20 per week. Shifts will be either 13.00 - 17.00 or 14.00 - 18.00
Rate of pay is £10p/hr
We are looking for people who have...
Excellent interpersonal skills.
Ability to develop good relationships with customers and colleagues
Ability to organise and prioritise work in an effective manner
Ability to work under pressure
Self-motivation and the drive for excellence
Excellent realtionship builder
Ability to be flexible due to the demanding nature of the role
What we expect from you...
Delivery Focus - Dedicated to delivering excellent customer service, acting in the best interest of claimants at all times, ensuring that set targets and expectations are met to an excellent standard.
Communication - Communicating clearly, concisely, in addition to listening and demonstrating an understanding of other viewpoints by means of attentiveness, yet sensitivity. Furthermore, display effective oral and written communication skills in both formal and informal settings.
Essential Skills - Has an organised, disciplined and analytical approach to tasks. Is able to plan and control set work, selecting and utilising effectively appropriate methods, procedures, tools, equipment and standards, to meet all targets set.
Knowledge and scope of expertise - Seeks to improve expertise within Customer Service team discipline overall. Forms a good appreciation of the wider team objectives and understands how own role relates to other roles both within and outside of own area.
Learning and Development - Is able to absorb rapidly and apply effectively, new relevant information as required. Continually reviewing and improving personal skills.
Planning and Organisation - Determining a course of action by breaking it down into smaller steps and by planning each of these, preparing for potential problems.
If you are the ideal Customer Service Advisor for this role apply now!
All candidates will be required to undergo a credit and security check prior to start date
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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