Account Manager

Work from Home.

Salary £50k plus 20% bonus and benefits.

This Fin-Tech business was formed by industry experts to support customers working to become debt free.

JOB PURPOSE:

To provide excellent, proactive account management to existing clients and through commercial awareness and customer service excellence support the Business Development Managers in growing the value of those clients.

KEY ACCOUNTABILITIES:

Ensure regular, detailed, value added and proactive account management to all clients, identifying commercially viable options to increase sales.

Conduct regular reviews with each customer to reinforce the value of the proposition.

Focus on swift delivery for customers in terms of issue resolution..

SKILLS, KNOWLEDGE & EXPERIENCE:

• A relationship builder
• Business and Commercial acumen
• Techsavvy
• Organisational skills
• Proactive attitude
• Communications skills
• Ideally analytical in nature
• Excellent customer management experience.
• Proven presentation and communications skills with sound commercial awareness.
• Self motivated, proactive and disciplined, with good time management skills to ensure customers are professionally and efficiently managed.
• Maintain up to date knowledge of industry and technology developments and involvement in networking opportunities.
• Finacnial Services/Collections/Debt management experience preferred.