Senior IT Support EngineerRole: Senior IT Support EngineerLocation: Coventry Salary: £45K DOE I am looking for a Senior IT Support Engineer to join a thriving MSP in Coventry on a permanent basis. As the Senior IT Support Engineer you will be tasked with providing remote and onsite support to 400 customers across the Midlands and South of the UK, as well as leading projects and developing and maintain various infrastructure and network systems. You will act as the final point of escalation for the most complex of issues and will also be involved with mentoring and leading the more junior engineers. This is an exciting time to get in with this company and not an opportunity to be missed! Benefits: ** 25 Days Holiday + Bank ** Regular Social Events ** Paid for Vendor Qualifications ** Pension Scheme ** Onsite Parking ** Working with the latest technologies Role Responsibilities: ** You will provide remote and onsite 2nd / 3rd line IT and Infrastructure Support to 400+ customers ** You will ensure that issues are resolved in a timely and efficient manner and that you remain professional yet approachable at all times ** You will be involved in the planning, implementation and support of various cloud and on prem technologies ** You will mentor and act as an example and aspiration to the more junior engineers on the team ** You will work closely with the IT Manager and Director to ensure that plans and strategies for improvement are in place and met TechnicalSkillsfromYou: ** Windows Server and Windows OS ** Exchange, Office 365, SharePoint ** Active Directory, Group Policy ** PowerShell ** Networking - routers, switches, firewalls ** VMWare, Hyper-V ** Veeam** VoIP ** ITIL ** Hardware builds & maintenance If you are a confident, technically sounds IT Professional with a passion for technology and a drive to succeed then please APPLY NOW or send your CV directly to charlie . watkinson @ betechnology . com
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