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Product Manager

Closing date
23 May 2022

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Technology & New Media
Contract Type
Full Time
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At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity, employees work in an environment where they can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

F itch Learning partners with clients to deepen knowledge, develop skills and enhance conduct, delivering positive business outcomes. We have centers in established financial hubs including London, New York, Singapore, Dubai and Hong Kong. We are committed to understanding complex client needs across fast paced financial markets, globally. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective business performance.

Product Manager

London, United Kingdom

Company Brief

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth of training, the company delivers learning solutions for apprentices and graduates, to those with 10+ years' experience in Financial Services. A truly global company we have offices in New York, Chicago, London, Singapore, Hong Kong and Dubai, providing services to many of worlds to banks and financial institutions.

Fitch Learning is part of the wider Fitch Group which includes Fitch Ratings and Fitch Solutions. Agile and fast paced we are able to tailor our solutions to a wide range of Financial Services clients with operations in more than 30 countries.

We're looking for individuals with drive, flexibility and passion to help us deliver a world class service to our clients. In return, Fitch Learning offers a fast paced, start-up like environment with considerable financial backing and stability that you associate with a larger corporate. It's a place where you can really make a difference and progress in your career.

Role purpose and description

As a leading training company in the financial services sector, we deliver digital learning experiences to clients across the globe. As we continue to expand and enhance our digital learning capabilities, we are looking for a hands-on Product Manager to join an existing team and take on the responsibility for several digital products, platforms and services, managing their roadmaps and the development and delivery of new and improved features.

The Product Manager will work closely with business stakeholders, operational teams and delivery functions to gather insights and requirements, define solutions and deliver product enhancements that align to the organisations strategic objectives,

The role joins an existing product team reporting to the head of Digital Learning and will work collaboratively with multiple departments, including Development, Content and the wider business operational and commercial teams.

Role Responsibilities
  • Research and analysis
    • Identify needs, issues and opportunities through research, analysis, market data and direct interaction with business teams, clients and end users
    • Facilitate internal and external information gathering and ideation workshops
    • Develop solutions and iterate product roadmaps, vision statements and prototypes
    • Generate product requirement specifications and business cases
    • Assess market maturity by conduction regular competitor analysis and data insights
    • Articulate insights, solutions and roadmaps to senior leadership
  • Product development leadership
    • Establish schedules and priorities for product delivery and work with project managers to define resourcing requirements
    • Develop and iterate backlogs, user stories and wireframes with the product, content, and development teams
    • Work with developers to build, test and release new product enhancements
    • Work closely with stakeholders to ensure effective and efficient implementation of agreed product features
    • Document and communicate product capabilities and work with Sales and Marketing to develop product collateral
    • Meet delivery objectives by maintaining daily contact with development team and escalating issues that arise
  • Stakeholder support
    • Be the first point of contact for product specific questions from business stakeholders
    • Produce collateral, training materials and support information to ensure that sales and operational teams are up to date with product capabilities and process

Role Requirements
  • You will be an experienced Product Manager or Product Owner with 5-6 years' experience within a global team, ideally within a commercial education provider
  • Experience of working in large multi-faceted software and content development projects
  • Experience conducting user research and transforming analysis into solutions and recommendations
  • Adept at defining product capabilities and breaking these down into backlogs of well-formed user stories
  • Skilled at communicating to clients, stakeholders and end users with varying levels of technical knowledge
  • Experienced negotiator with ability to handle conflicting constraints
  • Strong attention to detail
  • Skilled problem solver
  • Financial qualification would be advantageous

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: | |

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.


This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.
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