*Operations Manager - Blackpool*
Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment.
We are so sure you will love it here that we insist anyone thinking about joining us can visit Mecca as a customer and 'try out' being a team member. In this way, you get a chance to appreciate the unique experience of working at Mecca.
We know how valuable the right people are so once you have joined the team we want you to stay. We have a clear career path and great training to help you reach your potential and stay with us to build an exciting career in entertainment.
Our Operations Managers are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers and team. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it's like being part of the family.
Your adaptability will mean than you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that's always on and committed to making our venues a place for fun and excitement.
As an Operations Manager, you will be the General Managers partner in delivering consistent standards and results. You will be responsible for team engagement, customer experiences, generating revenue and converting this revenue to profit. You will be a confident communicator able to mentor, coach and engage the team to achieve results.
You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions and the behaviors that help bring excitement and entertainment to the customers and communities we serve.
* Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
* Good communication skills
* Experience in Leading a Team
* Experience in managing a business or a department
* A smile for everyone
* Managing food and beverage operations within budget and to the highest standards
* Leading F&B team by attracting, recruiting, training and appraising talented personnel