Client Account Manager

Client Account Manager

Full-time, permanent

Bedford

Our Bedford based client are experts in a range of handling and fulfilment solutions. They are seeking an Account Manager to develop effective relationships with the company's clients, the primary client face of the business.

Salary: Up to £28,500 PA.

Hours: Monday to Friday, 8:30am-5:30pm with 1 hour lunch.

Duties:

• Must have previous experience of client account management
• Manage client expectations.
• Manage internal support provision.
• Manage, retain and ensure appropriate service delivery.
• Build relationships with designated clients.
• Provide information to allow for the monitoring and management of client profitability.
• Assist the CSD with the compilation of departmental reports.
• Brief and check invoices for clients.
• Provide client reporting.
• Work with IT to develop on-line or systemic client reporting.
• Project manage specific client driven activities such as audits, site visits, tours, etc.
• Create job briefs for non-daily-order activity.
• provide a point of escalation for client projects/ongoing activity for all departments

Skills / experience:

• Communication skills, both written and verbal.
• Numeracy.
• Computer literacy.
• Lateral thinking.
• Working to deadlines.
• Ability to cope well under pressure.
• Multitasking and prioritisation.
• Show a genuine interest in building relationships.
• Previous Logistic Experience is an advantage.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.