To excel in our directorate, you will probably have experience of managing or leading infrastructure as a service team, and you will have the capacity to always see the bigger picture. Comfortable driving improvements at pace, you will be a team-player who can effectively scope work and set clear objectives. On a practical level, you will have significant infrastructure solutions and services experience, with extensive knowledge of process optimisation and automation. With a knowledge of backlog tracking tools, technology operations and application usage, you will be capable of managing KPIs to optimise the work of the team.
You will be an expert and a role model in Infrastructure solutions, ensuring adherence to best practice with a focus on operational stability, resilience, and availability.Responsibilities
Supports, maintains and optimises infrastructure solutions and services, achieving service excellence.
Builds, administers, supports, maintains, onboards, secures, optimises, and decommissions cloud based solutions and services (such as virtual and cloud computing, including IaaS, PaaS, SaaS).
Translates logical designs into cloud designs and ensures documented implementation to agreed quality, security, resilient and technology standards.
Identifies risks, problems, process, financial optimisation and continuous improvement opportunities contributing to the implementation of proposed solutions.
Setting-up and leading high-performing team based on effective resource management, ongoing support and professional development
Manages effective and inclusive team resourcing and staff onboarding through close engagement with relevant Deputy Director, Workstream Managers, Heads of Professions, PDLs and HR Staffers to ensure best talent match to work needs.
Helps team members deliver by building supportive, inclusive team environment based on trust-based relationships, transparency and inclusivity.
Takes ownership for own and team members professional development by:
Providing ongoing coaching and identification of development opportunities in regular performance conversations.
Supporting team members performance evaluation through honest, fair, high quality 360 degree feedback to PDLs.
More information about the role and the recruitment process can be found in the attached candidate packBehaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Making Effective Decisions
We'll assess you against these technical skills during the selection process:
- Please refer to the attached Candidate Pack for full details
Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan.
Things you need to know Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), and you will be asked to upload a version of your CV.
You will then be asked to answer two questions evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your answers in 500 words or less how you meet each of the essential and desirable skills and capabilities.
Feedback will only be provided if you attend an interview or assessment.Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.