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Treatment Coordinator (Orthodontics)

Employer
Lighthouse Personnel LTD
Location
UK
Salary
Competitive
Closing date
6 Jun 2022

View more

Sector
Healthcare
Contract Type
Permanent
Hours
Full Time
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'Recruiting for your future success'

Our client is a specialist orthodontic practice providing a comprehensive range of orthodontic treatment for children, teenagers and adults. Their orthodontists are fully accredited specialists and are registered with the General Dental Council on the specialist register for orthodontics. They are seeking a professional, diligent, empathetic Treatment Coordinator to support their patients from initial enquiry through to treatment completion and beyond!

Treatment Coordinator

£25-30k DOE | 38.75 hrs per week Mon-Fri (late Thursday, early finish Friday) | Professional, Caring Orthodontic Practice | Treatments/Marketing/Administration/Patient Centred Care/Relationship Building | Accurate/Creative/Confidential/Collaborative/Empathetic

Fantastic opportunity for a highly professional, organised & confident individual to join this specialist orthodontic practice as a Lead Orthodontic Treatment Coordinator. Superb communication skills together with the proven ability to provide 5* customer service are essential. Must possess marketing experience & the ability to work efficiently with all forms of social media. Current or previous experience as a Treatment Coordinator within an orthodontic setting is desirable. This is a full-time position.

Duties (include but are not limited to):
  • Communicating effectively & efficiently with both new & existing private patients
  • Providing support to patients throughout their patient journey
  • Carrying out one to one consultations with patients in preparation for their orthodontic assessment
  • Recording and monitoring all private referrals to the practice through the CRM system & following through to a new patient consultation
  • Developing strategies to attract & increase private patient referrals & private treatment uptake
  • Develop & coordinate marketing & advertising strategies for private orthodontic treatment
  • Building and maintaining strong relationships with website & social media providers
  • Building and maintaining strong relationships with local practices & GDP referrers
  • Managing diary appointments and treatment schedules
  • Co-ordinating meetings, practice events, educational programmes, study days, and open evenings
  • Supporting the practice manager, business manager and clinical team with the smooth running of the practice

Person Specification:
  • A motivated, organised, & excellent communicator who thrives upon maintaining the highest professional standards.
  • Personable, positive, and enthusiastic with outstanding customer service skills
  • Marketing & advertising experience
  • An analytical mind with the proven ability to assist practice development
  • The ability to work with a CRM system
  • Proven ability to work as part of a team
  • High attention to detail
  • The ability to work with creativity & initiative

LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT.

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.
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