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After-Sales Service Manager

Closing date
8 Jun 2022

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Contract Type
Full Time
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After-Sales Service Manager - Capital Kit

£50,000 - £60,000 + Personal Bonus + Profit Related Bonus + Car

Bespoke Machinery & Automation
  • Ideal for someone looking at takin the next step in their career.
  • succession plan into Ops Management and potential Directorship.
  • Ideal role for someone very driven.
  • Good training and mentorship.

The Business

Our client is an SME based in the Lancashire area who have been established for over 50 years, owned by a global engineering organisation. They are the most successful and profitable business in their group and have a lot of autonomy to grow their business as they see fit, with the wider group backing them where needed.

They design and manufacture highly technical / complicated machinery for the food industry. In terms of the culture, it is a very professional environment where they have an excellent reputation in the market. Although they are owned by a large corporate organisation, they still have a personal feel where every knows is on first name terms.

The Role

This is a new role due to growth in the business, our client is looking to significantly expand the after sales part of the business and is looking for a driven and committed person who can spearhead this new growth. This role would report directly into the group MD, working alongside him to come up with a strategic business plan on how to grow the after sales side of the business.

be right for this assignment you will need to have the following background:
  • Electrically or mechanically trained - HNC/HND minimum.
  • Experience working in the food processing industry ideally, or wider FMCG.
  • Experience working in sales and some strategic planning experience.
  • This person will be highly driven and willing to travel internationally when required.
  • Excellent communication skills and confidence speaking directly with customers is essential.
  • Good report writing skills and proficient with Excel and Word.
  • Experience generating quotations or proposals would be beneficial.

The Person

The right person for this role will be from a service or commissioning engineering background, with previous maintenance experience, and ideally be a multi skilled engineer mechanically and electrically. you will also have had previous after sales all sales management experience within an engineering or manufacturing business.
  • Professionalism is a key factor in the culture.
  • Having a pro-active attitude.
  • Taking ownership for what you do.
  • Openness and honesty.
  • Communication skills.
  • Commercial awareness.
  • The ability to build relationships with clients quickly.
  • Ability to work interdependently.

In Return

In return, you will be joining a market leader who pride themselves on developing their staff in the long-term. If you are looking to take that next step in your career, this is an opportunity not to be missed.
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