Customer Support Associate

Customer Support Associate - Remote Working - £10.18 per hour - Temporary

Do you want to be part of a leading banking organisation, that promotes progression and has excellent training opportunities?

Are you customer focused with excellent attention to detail? Enthusiastic, self-motivated, and naturally curious?

What does the day-to-day look like?

Handling inbound and outbound calls regarding fraudulent activity

Giving advice to customers, ensuring a sustainable and affordable solution is achieved

Providing support to customers that may require additional help through difficult life events

Being flexible and willing to aid other areas of the company when required

What skills and experience will you have?

Strong communication skills, with the ability to negotiate

Flexibility to suit customer and business needs

Excellent customer service

Experience working in a telephony environment

Positive attitude with the willingness to go above and beyond to exceed customer expectations

Please note, this role is offered on an initial 6-month contract, with the opportunity to go permanent for the right individual.

HRC Recruitment acts as both an employment business and an employment agency