Leading Housing Association requires a Head of Analytics to shape and deliver their analytics strategy. You will be instrumental in delivering the new strategy and embarking on an agile transformation programme utilising the latest technology. This is an exciting opportunity for a candidate with strong technical and analytics skills, experience in delivering data transformation programmes, great data products and excellent customer service
Responsibilities and expectations:
Establish policies and procedures, create new relationships to support aims, deliver the new analytics framework and operating model, launch a new BI tool, as well as lead the delivery of a range of exciting new data products in an agile way.
Delegate effectively and empower and instil your team to take ownership for
Collective leadership role as part of the Data & Analytics Senior Management
Team; shaping the direction and strategy, identity and impact of the department
across the organisation.
Working collaboratively with the Head of Data Governance and Performance to
carryout periodic data maturity review to inform strategy and annual
Designing, developing and maintaining a team structure and the resources to
meet analytics and data product needs.
Managing a team of technical and skilled roles; including analytics and BI
developers, user experience specialists. Working with external suppliers and
contractors where necessary.
Accountable for developing, defining and implementing business intelligence
standards for data products. This includes techniques and approaches that
deliver the best performance, testing and user acceptance, processes for
migrating from development to production and production and maintenance of
Skills and experience:
Senior leadership experience in an analytics related role, with multiple stakeholders, and a complex and technical operating environment.
Commercial experience with a record of delivering outcomes that add value or impact on service delivery and produce ROI.
Significant experience, preferably, working in a senior role relating to Data and Analytics, leading technical teams.
Commercial management experience; managing budgets and projects.
Excellent communication and influencing skills, ability to manage complex dynamics - board and director level - translating technical concepts for non-technical audiences.
Good knowledge (Head of level) around data and analytics that optimise performance and deliver value; user experience, design, technical skills, and platform knowledge. To the level that are able to engage with technical staff and data architectures or experts.
Excellent knowledge of Power BI and other analytics or data tools, technologies, preferably Microsoft.
Good knowledge of SQL, ETL technologies and data modelling. Knowledge of programming languages useful for data analytics such as Python
Good knowledge of the Azure cloud data platform and the potential to use its services to improve analytics