We are very pleased to be assisting our very established and long term client as they seek to recruit a workshop manager to lead their very talented and highly skilled team of vehicle engineers.
This is a superb opportunity to join a very professional firm with a great reputation within their field.
Full Time permanent role
Mon - Fri 0800-1730
Haywards Heath area
Salary circa £45000 per annum
Reporting to the company MD and responsible for the day to day safe and efficient running of the workshop.
Managing a team of highly skilled engineers and workshop controllers, this role requires an experienced manager able to support the team to achieve their daily jobs.
We are seeking someone who can positively engage the team, has good organisational skills, the ability to prioritise tasks effectively, to make decisions and get things done without supervision.
Good customer service skills are essential for this role as there is an element of customer facing interaction, ensuring the company is providing excellent service throughout the business.
Duties and Responsibilities
Responsible for allocating work to the engineers effectively based on skill set and job location
Day to day running of the workshop, ensuring scheduled work is completed daily and any issues addressed promptly to have minimum customer impact
Working closely with the engineers and supporting the team whilst keeping own knowledge up to date
Adhering to and ensuring staff follow health and safety policies
Investigating any complaints and liaising with the office manager to ensure a response is given in a timely manner
Ensuring staff have the right skills and are up to date in all aspects of their training
Coaching and supporting staff on training needs
Supporting the development of an engaged, talented and high performing engineering team, nurturing an innovative and continuous improvement culture
Working closely with the management team to identify any areas in need of change
Implementing a strong work ethic and promoting customer excellence
Supervising the workshop controllers:
Ensuring the engineer's weekly diaries are scheduled in the most effective way based on their technical skills
Overseeing all goods deliveries to ensure they are logged accurately and match the order
Ensuring optimum management of stock
Skills / competencies required:
Strong people manager and experience of leading a team
Calm under pressure
Coaching and mentoring abilities
Strong planning and organisation skills
Honesty and integrity - leading by example
This is an excellent opportunity to join an employer who offer very high levels of customer satisfaction and who have a great reputation within their industry
First Recruitment Services is acting as an employment agency on behalf of this vacancy