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Finance Operations Team Leader

Closing date
22 May 2022

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Contract Type
Full Time
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Capita is an equal opportunity and disability confident employer. We are looking for a Finance Operations Team Leader to come on board with us on a temporary basis to lead, develop and motivate a team to deliver operational requirements by monitoring, co-ordinating and coaching in work practices and appropriate behaviours, carrying out employee reviews and managing performance issues.
You'll be based at home and will occasionally travel to an assigned office in Plymouth.
This role is being advertised as a temporary role and has an end date of 30/11/2022.
Job title:
Finance Operations Team Leader
Job Description:

What will you be doing?
  • Communicate regularly with the team, encouraging learning and change, challenging own and others thinking and to ensure the team are fully engaged with priorities, decisions and changes which may occur
  • Carry out all required team management and administrative activities, including reviews, performance management processes and action on individual performance issues, to ensure the smooth functioning of the team.
  • Manage risks and opportunities in relation to departmental guidelines, identify and escalate gaps in controls, or serious breaches in line with departmental standards
  • Resolve queries and issues escalated from staff, other departments and clients, further escalating significant problems as appropriate and identifying and highlighting trends/emerging issues to enable their early resolution.
  • Undertake appropriate checks to ensure compliance and implement remediation activity as appropriate
  • Support and manage (from a departmental standpoint) all transformational changes.

What can we offer you?

In this role, you will be given training and development to help you succeed in your career in financial services. You will also be given the following:
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave...and plenty more
  • A range of protection, healthcare and lifestyle benefits from our fantastic benefits and reward scheme
  • 23 days holiday (rising to 27) with the option to buy extra holidays.

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'

What are we looking for?
  • Good IT skills including Microsoft office
  • English and Maths GCSE, at least Grade C
  • Ability to analyse and interpret data, and identify trends
  • Ability to prioritise own workload
  • Attention to detail
  • Ability to challenge upwards
  • Ability to manage and develop members of the team.

Who are we?

Western Mortgage Services (WMS) is part of Private Sector Partnerships. Its primary client is Co-op Bank and provides mortgage outsourcing services including loan origination, account servicing, collections and recoveries. Its main offices are situated in Leek, Staffordshire and Plymouth, Devon.

What's next?

If this role is of interest to you, please click below to register, apply and track your progress! A member of our Resourcing Team will review your application and be in touch.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application process, you'll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

United Kingdom
Time Type:
Full time
Contract Type:
Fixed Term (Fixed Term)Summary
  • Location: Plymouth
  • Type: Full time
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