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Account Manager

Employer
Serata Search Ltd
Location
UK
Salary
Competitive
Closing date
25 May 2022

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Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
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ACCOUNT MANAGER
40K TO 50K, OTE 60K PLUS A SUPERB BENEFITS PACKAGE
Employee well-being is high on the agenda.
* Uncapped performance based bonus
* Hybrid working (a mix of office(Manchester) and home based or fully remote)
* Regular company events
* Employee perks portal
* Company pension scheme & private health plan
* Annual leave purchase scheme in addition to excellent holiday allowance
* Free fruit and refreshments + monthly free sandwich Friday
* Quarterly company awards
* Plus many more
Our client is one of the largest and most successful largest digital integrated-service agencies, within the UK. Offering unrivalled career opportunities and scope for development, the role and culture are very impressive. Due to expansion we are on the lookout for a talented, enthusiastic and self-motivated Account Manager to work with a wide range of blue chip clients.
Main Duties
* Establish and maintain strong relationships with regular client contact
* Successfully set and manage client expectations through face-to-face meetings, phone and email communication
* Work with the client's Management Team to understand their business strategy
* Hold an in-depth understanding of each client's their financial status, including order value and contract renewals
* Actively identify opportunities, working with the Technical Account Management team
* Gather, monitor and analyse performance data against the campaign strategy monthly, interacting with Technical Account Management team
* Engage in monthly client conference call with Technical Account Management team to communicate the latest reports
* Ensure client retention in line with business' 80% KPI
* Work closely with New Business team to ensure detailed handover of new accounts
* Travel to visit clients will be required
Skills and Attributes
* Strong account management experience within a business solutions environment
* Marketing knowledge would be beneficial
* Professional attitude and appearance
* Ability to build rapports and communicate at all levels
* Highly organised
* Have the ability and creativity to make things happen
* Advanced knowledge of Microsoft Office
Serata Search are operating as an employment agency
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