Account Manager - Marketing Agency
Salary- upto 30k DOE + benefits
We are on the look out for TWO enthusiastic and vibrant Account Managers to join a lively, creative agency based in Newbury!
Reporting into the Senior Marketing Manager, you will ensure client satisfaction across a number of key accounts, responsible for the smooth timely delivery of projects and campaigns for clients across multiple industries.The day to day...
To be considered for this role...
- Take structured and well formatted briefs from clients to build campaign/projects
- Manage multiple accounts; developing positive working relationships
- Work closely with other members of the team in the company on day-to-day operational processes including campaign set-up, receipt of creative, troubleshooting etc.
- Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign (such as lead-gen, development etc.)
- Manage customer activity for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues
- Focus on ensuring ongoing superior customer service levels, operational excellence and strategic insight
- Prepare campaign insights reporting, including analysis and research
- Monitoring all stages of campaigns to guarantee that they run smoothly
What's in it for you?
- Experience of working in a similar role- agency experience preferable
- Experience of managing and executing multi channel marketing campaigns
- Have excellent attention to detail
- Have a strong marketing mind and a wonderful way of communicating and liaising with clients
- Love getting involved with brainstorming and other teamwork
- Be confident with delivering presentations to clients through face-to-face meetings and video calls
- 25 days holiday, plus bank holidays
- Time off over the Christmas period
- A relaxed and friendly office
- Private Health Care following a successful probation
- A beer fridge (as well as fizzy drinks, wine and other fun beverages!), and well stocked snack cupboard to tuck into
- Complimentary beauty treatments at two salons - I know, cool right!?
- Company pension (with a cool app to track it all!)
- An awesome team who care about each other
- A company who supports and empowers you to achieve success
Send your CV to Michaela toda