Our prestigious client is looking for a Sales Assistant for their store based in Wellingborough
Main purpose of the role
To be the first point of contact with customers and to deliver an exceptional and trusted customer service experience. You will assist with sales and general enquiries, thriving in a customer service environment, always going above and beyond for the customers. Responsibilities also include maintaining outstanding store conditions, assisting with visual merchandising standards and weekly deliveries.
Keys Duties and Accountabilities (will include but not limited to)
To meet & greet customers in a professional and courteous manner, reflecting the brand ethos.
Ensuring customer orders are processed accurately and efficiently.
Follow up on phone calls and contacts within agreed timescales.
Displays extensive knowledge about products and services.
Maintain thorough and accurate customer service records.
Deliver on promises made and keep the customer fully informed.
Communicate with the management team to ensure that trends and issues are flagged as appropriate.
Showroom duties include, but not limited to, supporting the showroom team as required to drive sales and maintain shop-floor customer service and merchandise.
To assist with weekly deliveries to store.
Key Experience and Qualifications
Outstanding customer service skills.
Excellent communication skills, both verbal and written.
Keen attention to detail.
Friendly, helpful, confident and engaging personality.
Motivated by commission in a friendly team spirited environment