Our Client is a structural steel company.
To motivate, engage and inspire staff to deliver the best possible service and all relevant standards are met, as well as maintain excellent relationships with customers and authorities.
The candidate would be expected to do a bit of split shifting, basically whatever the job required. For instance there's days where there would be need to work 08:00 - 14:00 then back in at 21:00 - 01:00.
Responsibilities: • Supervise and manage staff to deliver excellent customer service • Maintain applicable safety and performance standards • Develop and build good relations with customers and airport authorities • Report irregularities and take appropriate action • Participate and contribute to internal and customer meetings • Conduct daily shift briefings • Conduct safety meetings/briefings • Liaise with team leaders ensurng daily workforce requirements are met • Perform daily/weekly audits • Build and maintain good management/workforce relations • Ensure workforce adherence to company SOPs, policies and procedures • Lead and ensure the shift operation is effectively managed, ensuring staff have undergone necessary training, and are informed to enable them to deliver the required performance standards. • Proactively share knowledge and own experience with colleagues and act in a cooperative manner to ensure services are continuously improved