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Account Manager

AB Recruitment
Closing date
1 Jun 2022

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Contract Type
Full Time
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LOCATION: Wiltshire

SALARY: £22,000 + Bonus

JOB TYPE: Permanent full time - Hybrid option

Reporting to the Senior Account Manager, the Account Manager will be responsible for managing a growing portfolio of existing and lapsed accounts whilst delivering improvements in service levels and volume and gross margin.

Key Responsibilities:
  • Responsible for improvement of customer revenue, volume and gross margin through the application of Company business tools and guidelines, in line with guidance from Management.
  • Provide timely designated reports and information as required by larger customers.
  • Carrying out regular customer surveys regarding department performance and account management
  • Point of contact for customer complaints.
  • Ensure KPI's are achieved
  • Work collaboratively with colleagues throughout the business.
  • Deal with queries, and exhibit the highest standards of customer service at all times.
  • Ensure KPI's are achieved
  • Maintain appropriate level of product and system expertise, including knowledge of products, procedures, service and systems.
  • Embrace a health and safety focused culture..

Essential Skills
  • Account Management experience
  • Full UK driving license
  • Strong computer skills (Word, Excel, Outlook)
  • Strong interpersonal and communication skills
  • Ability to work effectively within a team and independently
  • Be experienced in building relationships to secure repeat business
  • Have the ability to work using your own initiative
  • Have the ability to build professional relationships with a wide range of customers.
  • An ability to drive business forward.

Desired Skills
  • Background in sales would also be desired
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