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Team leader Outsource Accounts

Purchasing Professionals
Closing date
1 Jun 2022

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Contract Type
Full Time
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My client, an Accounts Business Advisory firm is looking to recruit a SSC (Shared Service Centre) Senior Team Leader (Senior Associate) to join the Outsourcing Support team based in Liverpool City Centre. This team is one of several Hubs within the companies rapidly growing SSC. You will work internally within the business providing support to the client facing members of the firm. However, this position will mean that you will also be heavily involved with client facing responsibilities too.

Senior Associate Team Leaders role is to supervise the team's delivery of services. It is an excellent opportunity to gain further experience in a supervisory role in a large firm.

The main responsibility for a Senior Associate is to oversee a large sub team, maintain stakeholder relationships and promote growth. As a senior associate you will be a senior team leader and will monitor team performance and ensure deadlines are met. You will drive continuous improvement and maintain exceptional quality. Ultimately you will provide a flexible, efficient, high quality outsourcing service which is tailor-made to suit both the clients and the stakeholders needs.

My client offers home/office agile working

  • Be confident in leading a team that support regional client facing outsourcing teams with bookkeeping, management accounts, VAT Returns and other outsourcing processes
  • Ensure work load is managed efficiently and effectively. Delivery of workload is timely and to an exceptional standard
  • Promote culture of team and individual development and growth
  • Support team leaders and team members and act as a point of escalation for them and client teams in all areas (quality, deadlines, utilisation etc) responding timely to requests, resolving issues and building strong working relationships
  • Monitor team/individual performance through MI reporting
  • Be confident in continuously developing MI
  • Manage people performance; conduct monthly performance reviews, annual/interim performance appraisals, performance management plans and assist with objective setting
  • Introduce and develop new ways of working
  • Drive forward standardising process to create process efficiencies
  • Implement/maintain a culture of continuous improvement
  • Practical experience in outsourcing is essential

Skills and Experience required:
  • ACCA Part Qualified or equivalent degree / professional qualification beneficial
  • Demonstrate management/team leader experience in an outsourcing environment
  • Must have excellent double entry accounting knowledge and management accounts preparation experience
  • Extensive experience in a similar role and experience with people and performance management
  • Good stakeholder management skills and excellent attention to detail
  • Viewed by others as a trusted advisor and advocate
  • Energised, enthusiastic and results orientated
  • Ability to work well in a team environment
  • Experience in using desktop and/or cloud accounting packages
  • Good knowledge of Microsoft Excel and experience with other Microsoft packages
  • Well presented with a professional level of communication - both verbal and written
  • Good time management, organisation skills and the ability to prioritise/complete tasks
  • Ability to work well in a team environment, use own initiative and take a flexible approach
  • Practical experience in insolvency and/or treasury is essential

Benefits as standard:
  • 25 days' holiday;
  • access to a personal pension scheme, with matched employer contributions;
  • life assurance cover;
  • and income protection insurance.

Benefits through Flexcel:
  • buy up to ten days' extra holiday;
  • add on private medical, personal accident, dental insurance or travel insurance;
  • enrol in our Bike to Work scheme;
  • enjoy discounts off cinemas, dining, and gyms;
  • receive an interest free season ticket loan or interest free graduate loan;
  • access childcare vouchers;
  • take an online health assessment and utilise our employee assistance programme.
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