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Ticketing Executive (Fully Remote)

Travel Trade Recruitment Limited
Closing date
25 May 2022

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Travel, Leisure & Tourism
Contract Type
Full Time
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I have a fantastic opportunity for a Flights & Ticketing Executive with a keen eye for detail to join an established travel company. As a Flights & Ticketing Executive you will be processing & ticketing bookings and providing an excellent customer service to the travel trade and customers. If you are looking for a new challenge and to further your Ticketing & Operations experience within the travel industry, please apply now!


Advising customers on any queries regarding their booking, or redirecting them to the relevant department
Maintaining and updating relevant documents in regard to financial activity
Liaising and advising sales agents on suitable travel options for prospective customers
Providing sound solutions in unexpected situations in regard to customer bookings
Accurately issuing all tickets to prevent ADMs and save costs where possible
Providing training and daily support for the team from PNR creation to the pricing of the PNR using published and nett (CAT23/35) fares


Possess a sound knowledge of airlines reservations and ticketing principles including an ability to manually build fare quotes
A sound understanding of airline contracts and procedures
A minimum 3 years GDS (preferably Galileo experience)
Knowledge of airline rules and regulations including fare rules, ticket exchanges, ticket refunds etc
Good working knowledge of manual fare construction and airline fare rules applicable to the issuance of tickets
Experience of manual issuance, re-issuance and re-calculations with rate desk pricing, manual fare construction
Experience and full working knowledge of both net and published fares (Knowledge of CAT 35 /25)
Good geographical and product knowledge of destinations, cities and airlines
Working knowledge of EMDs and organisation of queues


Successful applicant can expect a competitive package of £25,000


If you have previous travel sales experience and would like to be considered for this excellent opportunity please send your CV to (url removed) or click on Apply and follow the on-screen instructions
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