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Account Manager

Employer
Faith Recruitment
Location
UK
Salary
Competitive
Closing date
22 May 2022

View more

Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
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Account Manager

£30K - £35K

Fully remote

My client a leader in the software field are seeking a confident, personable and professional candidate that builds rapport with ease and can confidently communicate with clients at all levels.

As an Account Manager you will:
  • Own the end to end relationship with our clients
  • Work cross-functionally within the company to communicate with all stakeholders
  • Create and maintain relationships with customers to better understand and achieve their needs
  • Make visits to customers to identify opportunities for growth
  • Build relationships and demonstrate services to new and prospective clients
  • Listen to client requirements and tailor an account plan
  • Demonstrate services and solutions to existing clients
  • Create detailed proposal documents
  • Negotiate the terms of an agreement and close the renewal process
  • Manage the portfolio of work
  • Preparing weekly and monthly reports
  • Maintain client records and CRM data
  • Ensure KPI's are met and exceeded - focus on customer retention and contract renewal, as well as upsell opportunities
Skills & experience Required:
  • Previous account management
  • Strong academic background
  • Excellent relationship building, negotiation, and communications skills
  • Articulate
  • A commitment to excellent client service
  • Highly motivated and target driven with a proven track record in customer service and retention
  • Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers
  • Able to work comfortably in a fast-paced environment
  • 1-2 years relevant work experience

If you are interested in this fantastic opportunity please contact Ellie for more details.
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