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Team Leader

Employer
Willis Towers Watson
Location
UK
Salary
Competitive
Closing date
22 May 2022

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Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
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As a Team Leader at WTW working on the Interface Team, you will take ownership of a group of Administrators as well as approximately 25 clients and have the opportunity to make a valuable difference to our fast-growing pensions administration business. You and your team will provide a valued and well-regarded service to our impressive portfolio of clients that include a number of prestigious and market leading global companies. You will have the opportunity to benefit from your experience to date and develop your career further within this important and key role within WTW.You will be responsible for processing client's data files and ensuring all work is carried out to a high standard and within agreed SLAs. The role will involve you managing team workloads, providing checking support, developing team members, and acting as a technical lead. If you are ambitious, self-driven, a people person and have a can-do attitude you will fit well within our busy working environment. If you want to enhance your career within an exciting business, we invite you to apply for this role today.We can offer you a fun and engaging environment working with some of the best people in our industry. We will reward your efforts with a competitive salary and a very comprehensive benefits package including a generous discretionary bonus. Due to the importance and nature of this role it will be mainly office based initially as we feel it's important you spend time with your team - but once established we can offer flexible homeworking in line with our new hybrid working model.The Role
  • To assist with the management of data file processing alongside other Team Leaders.
  • Complete checking of work completed by other members of the team.
  • Complete external & internal audit checks & walkthroughs of work completed by the team.
  • Take ownership and accountability of and monitor work allocation to ensure service level is achieved.
  • Ensure client work is undertaken on time whilst adhering to our quality standards.
  • Coach, mentor and drive colleague training, development, and team performance.
  • Active involvement in recruitment and selection of colleagues.
  • On an on-going basis be the principle contact with the client, maintaining and developing client relationships.
  • Be a point of reference on technical issues and project related queries.
  • Work with your team and the business to create a positive working environment.
  • Take the lead in more complex/project work when required.
  • Drive best practice and identify continuous improvements.
The Requirements???????
  • Previous experience within a supervisory / managerial role is essential.
  • Interpersonal skills to include excellent written and verbal communication.
  • Computer literate.
  • Extremely well organised and be able to manage multiple projects at any one time.
  • Strong time management skills and the ability to organize and prioritise your tasks and those of your team.
  • Able to work to targets and deadlines.
  • Must be able to work to a high level of accuracy.
  • Experience working within Financial Services would be advantageous.
Equal Opportunity Employer
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