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UX Researcher (Ecommerce)

IT Talent Solutions
Closing date
22 May 2022

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Technology & New Media
Contract Type
Full Time
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We are looking for a Mid-level or Junior UX Researcher to support our Ecommerce client's Lead UX Researcher on the various projects and work being planned.

As a member of our client's Product and Design team, you will work closely with UX designers, Product Managers and various cross-functional drive superb, high quality UX research.

You will also gain a deep understanding of our clients customer's needs, behaviours and attitudes towards their various products and brands.

This includes helping in putting together quantitative and qualitative research to identify actionable insights, define potential solutions and test these solutions.

Key responsibilities:

* Design and conduct qualitative studies, including field observations and interviews, and remote and in-person usability studies for existing and future products

* Design and conduct quantitative studies, including structuring and analysing surveys to evaluate the impact of product changes and gather insights at scale

* Adapt and innovate research methods to deliver the actionable insights for the challenges and opportunities

* Synthesize and communicate research findings to inform business decisions

* Collaborate closely with Product and Design to develop long-term research plans

Skills and requirements

* Bachelor's degree (preferred)

* qualitative and quantitative research methods

* Knowledge of statistical analysis

* Experience conducting UX research for responsive websites and apps at scale

* Experience with Agile methodologies and different measures of product discovery

* Highly effective presentation, communication, and influencing skills to bring the voice of the customer to life

* Resourceful with ability to get things done; capable of operating in a fast-paced, entrepreneurial environment, across multiple teams

* A sense of fun, operating with humour and a positive demeanour to enthuse and engage people
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