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Technical Product Engineer

Employer
March Personnel
Location
UK
Salary
Competitive
Closing date
1 Jun 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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Technical Product Engineer
Location - Chertsey
Salary - £160.61-£180 Per day
Duration - Ongoing contract
Benefits: Holiday - 25 days per annum plus bank holidays, Access to staff sales discount, Reward Plus discount shopping and a Government pension auto-enrolment from 12 weeks
Summary of a Technical Product Engineer
In this role you will be working on products with the latest cutting-edge technology and making sure these are technically ready for the UK market. You will be part of the team responsible for managing the overall software release and approval process relating to the launch and in life management of the client's smartphones, wearables and tablet devices.
Responsibilities of a Technical Product Engineer
• Working on the client's Market software to ensure that devices meet R&D software quality guidelines and ready for launch in the UK market
• Investigating technical issues for software launch and maintenance release cycles and working with internal teams to resolve these in a timely manner
• Managing and raising defect tickets on defect management and tracking systems
• Maintain a detailed understanding of the software and settings in the client's phones, tablets and wearable's
• Working with the Technology team in managing software approvals processes and communicating technical issues to the internal and external partners
• Ensuring open market software approvals are aligned with channel intake partners and communicating approved versions with SCM and warehouse teams for delivery
• Proactively leading innovative and strategic internal technology projects to improve end user experience
• Support the TPM team and wider team in flashing of devices for key partners and helping the team with the client's sample management system
• Anticipate potential issues/delays both from a technical and launch perspective and raising these to the TPM and Head of Technical Product Management team
Key competencies of a Technical Product Engineer
• BEng or equivalent in Mobile Technology, Electronic Engineering or Computer Science
• A minimum of 3 to 5 years of experience within the consumer electronics and mobile device testing, repair/service industry
• Interest and knowledge of mobile hardware, software and network technologies such as processors, memory, screens, LTE, IMS, VoLTE, eSIM and 5G
• Experience with mobile field testing and logging tools (QXDM, MTK etc.) and comfortable using Wireshark, HP ALM, QC and JIRA software systems
• Experience in defect management and issue tracking systems
• Good to have some level of experience as a device service engineer with some level 1 or level 2 experience
Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview.
Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant - Charlie Shepherd
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