PC Server - Network Support Engineer
Systems Engineer / Network Engineer / Client Support (Windows Server / Networking / PC). This well-established IT solutions and support firm seeks an experienced Microsoft systems engineer to join their busy support team.
The company has been established for over 20 years and offers an easy-going, relaxed atmosphere but lots of interesting work with a broad spread of clients in the Dorset area (with a focus on the Bournemouth area). The company has a full range of support and maintenance offerings, together with Cloud systems and new network installation capabilities.
Systems Engineer - the Role:
This exciting role covers a blend of internal (remote) and external (field support / client visit) duties, with a 50/50 mix of reactive (general day-to-day maintenance, support and troubleshooting) and proactive (installations, upgrades, refreshes, helping with pre-sales) work.
Being a small firm the job is varied; you will cover 1st through 3rd line support - effectively solving any client issue that arises - though the position will play to your strengths and utilise your abilities. Working in a small team you will support and get to know a wide cross-section of clients and be part of the extra project work this entails.
The company is very adaptable and, to serve the needs of it's clients, the environment is such that you will be able to learn different technologies to best enable support and delivery.
Systems Engineer - the Person:
Candidates must have ideally worked in a customer support role for a systems firm or an end-user environment supporting a range of technologies and possess a good working knowledge (support, troubleshooting, installation and upgrading) of:
- Microsoft Windows Servers, Exchange and SQL Server
- General networking and infrastructure architecture, including communications devices - hubs, routers, etc
- Email and antivirus systems
- MS Office support
- PC hardware
This is an excellent opportunity to work in a friendly, professional support team, offering a pleasant working environment. Services advertised by Dupen are those of an Agency.