Packaged Bank Account Claim Adviser

IGL Recruitment
M50 3XW
12 Feb 2018
02 Mar 2018
Contract Type
Full Time
Job Description

We are looking to recruit a number of Claim Advisors to work within our Packaged Bank Account Reclaim department.

Banks were found to be mis-selling packaged bank accounts to customers. The bank accounts were supposed to come with benefits such as mobile phone insurance and roadside assistance but due to the banks not carrying out the correct checks at point of sale customers were being sold products and services that would either be invalid or not required.

As a result customers are able to claim back the monthly fees that they have paid.

Your role will be to contact individuals that have had a Packaged Bank Account in the past, identify whether they are eligible to claim, and if they are, complete a Complaint Questionnaire with them. You will then be responsible for sending the relevant paperwork to the customer and ensuring that they complete it in a timely manner.

This role requires individuals that enjoy the challenge of a sales targeted role whilst being able to offer a high level of customer service and the ability to interpret customers comments and formulate them into an accurate and effective complaint letter.

About us:

We are a dynamic, well-established and rapidly growing Claims Management Company who have been successfully trading in the financial industry for over 9 years. Having helped tens of thousands of people to win back compensation, We have diversified into a number of different areas creating ongoing growth and development opportunities for both the business and its staff.

Remuneration & Benefits:

  • Basic salary of £16,000
  • Uncapped monthly commission
  • Free onsite parking
  • 28 days holiday
  • Dress down Fridays
  • Fun daily/weekly and monthly incentives
  • Ongoing support, training and opportunities for progression

To apply for the role of Packaged Bank Account Claim Adviser, please click APPLY now and send CV.

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