Reception Manager - Boutique Members Club

The Change Group
12 Feb 2018
03 Mar 2018
Contract Type
Full Time
Job Description

Our high end client is a beautiful members club in Knightsbridge, searching for a receptionist to provide first class service to its growing base of members, manage a team of receptionists and ensure a smooth operation day to day.

Responsibilities Include:

  • Club Reception management
  • Day to day management of all Club Reception staff, ensure training and development is in place
  • Ensure the highest standard of meet & greet with all members and guests
  • Ensure the member and guest experience is to the highest standard; implementing changes to improve where necessary
  • Ensure Club service & standards are 5 star at all times through regular Club walk rounds, on the spot employee coaching and interactions with members
  • Planning ahead for all events and Club operations to ensure smooth running at all times
  • Manage & submit monthly stationary order.
  • Promote the clubs facilities such as spa, gym, and F&B Facilities
  • Diary management and bookings

If you're looking to join a great hospitality company in London as a reception manager and you have the relevant experience, please apply ASAP!

The Change Group is acting as an employment agency in this instance.

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