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Senior Reconciliations Administrator

Resource Solutions
Closing date
31 Jan 2022

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Contract Type
Full Time
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Principal Accountabilities/Performance Objectives:
  • Contribute and support the investment operations strategy
  • Continuously examine and evaluate departmental processes and procedures to ensure client service is maintained by prioritising work input/output.
  • Proactively identify process improvements, service and risks to ensure client service is robust to meet capacity and stakeholder requirements.
  • Manage and direct the resolution of day to day operational issues and resolve anomalies to ensure high-level of customer service and accurate transactions.
  • End to end understanding of team's tasks and how they relate and impact to all processes, ensuring standard ways of working are applied consistently.
  • Represent the team, department in a professional manner, understanding and anticipating the business needs, developing good working relationships with all internal and external parties.
  • Continuously evaluate the system integrity to ensure it's robust and trusted in order to support the departments objectives to enable an efficient operational service delivery in compliance with regulatory requirements.
  • Maintain detailed knowledge of platform operation processes and system.
  • Continuous review of team procedures, policies and systems. Recommend and lead the creation and automation of operational processes and procedures to ensure continuous improvement.
  • Work collaboratively with manager/team fostering credibility and influence towards developing a reputation of operational excellence across the firm.
  • Work collaboratively with peers to share best practise, creating an awareness of issues throughout the department.
  • Maintain robust service levels to key stakeholders.
  • Produce management information to management highlighting trends, analysis and errors.
  • Work closely with service providers to ensure service provision supports team's objectives/goals.
  • Maintain technical capability for job, keeping abreast of market and industry developments.
  • Be accountable for sign-off of teams Risk Management System controls. Continuously review controls to ensure in line with current business processes.
  • Robust support and implementation of projects/initiatives.

The Requirements:
  • High volume Cash Reconciliation experience
  • Working background in an investment management company
  • Experience of Smartstream TLM
  • Good prioritising skills and ability to work accurately to tight deadlines
  • Good PC skills
  • Robust technical investment knowledge/experience relevant to role.
  • Strong experience of oversight and processing controls/knowledge.
  • Proven experience of challenging historic working practises, suggesting process improvements
  • Proven experience of dealing with and influencing peers and across teams.
  • Collaborative and personalised approach to service commitment, delivery and continuous improvement.
  • Self-assured networking across Front Office, Investment Operations environments.
  • Evidence of effective working relationships with stakeholders.
  • A proven track record of being flexible, adaptable and able to multi-task in a fast paced and changeable environment.
  • Ability to understand issues, find creative and innovative solutions to problems.
  • Experience of implementing projects.
  • Ability to challenge debate and influence internally and externally.
  • Robust communication skills both verbally and written, with an ability to successfully articulate issues clearing and logically.
  • Strong analytical and written skills.
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